This workshop, the third in a series on the future of artificial intelligence, will focus on the impact of artificial intelligence on society, specifically on language-based technologies at the intersection of AI and ICT (henceforth ‘Artificially Intelligent Communications Technologies’ or ‘AICT’) – namely, speech technology, natural language processing, smart telecommunications and social media. The social impact of these technologies is already becoming apparent. Intelligent conversational agents such as Siri (Apple), Cortana (Microsoft) and Alexa (Amazon) are already widely used, and, in the next 5 to 10 years, a new generation of Virtual Personal Assistants (VPAs) will emerge that will increasingly influence all aspects of our lives, from relatively mundane tasks (e.g. turning the heating on and off) to highly significant activities (e.g. influencing how we vote in national elections). Crucially, our interactions with these devices will be predominantly language-based.
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